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Frequently Asked Questions - All FAQs

FAQs - All FAQs

You can install the application by downloading it to your iPad from the App Store. Alternatively you can download Publiwide Reader to your computer through iTunes. From there you will click the "Sync" button next time your iPad is connected to your computer.

No, the application is free. Once the application is installed you can purchase the enhanced textbooks and ebooks that are marketed by the publishers we are teaming up with.

As you read and navigate through the books you can highlight and annotate your content. All the information will be synchronised with your account in a database. The account will enable you to manage all the notes and highlights across many books you have purchased.

Send your enquiries to support[at]publiwide.com or fill in the contact form below.
My application crashes when I open the table of content. Do I have an issue with the OS version of my iPad?
Yes you should update your iPad OS to the latest version possible.

Get in touch with us and we will assess together how to best reach your audience.

Clear the application cache. If you experience a crash or download issue, be sure to also clear the application cache. To do this simply:
Exit the eReader and go to the home screen
Double-click the home button to open the multitasking which will appear at the bottom of the screen
Find the Publiwide app icon and hold down until it shakes
You'll notice a red circle with a white stripe. Simply tap the circle to remove the app icon from the multitasking bar to clear the cache
Go back to the home screen and touch the Publiwide Reader app icon to access your My Account/ My eBook tab.

EPUB3 is supposed to be compatible with any internet browsers. Yet we would strongly recommend to install and use Chrome browser or Mozilla Firefox. Both applications provide the best reading experience.

The link has to be updated. Coming soon.

On PC: Windows XP, Windows 7 and Windows 8.
On Mac: OSX 10.6